Shipping Policy

This Shipping Policy specifies the unified logistics and delivery rules for all orders on our skincare platform, applicable to all global user regions, ensuring standardized and transparent shipping service for every order.
All successfully paid and system-confirmed orders will enter the official processing queue. Our operation team will complete product sorting, packaging and outbound shipment within 1 to 3 working days.
The platform implements a unified global delivery time standard for all regions. The estimated delivery time for all global destinations is stably 6 to 12 working days, with no regional time difference setting.
We do not provide any form of expedited shipping service for all orders. All orders are delivered in accordance with the unified standard logistics cycle to ensure stable and controllable delivery quality.
The platform provides permanent free worldwide shipping services for all valid orders. No additional logistics fees, service fees, remote area surcharges and hidden fees will be charged to any global user.
After the order is shipped, the system will automatically generate and update real-time logistics tracking information. Users can check the latest shipping status and logistics progress through the personal order page at any time.
We will pack all skincare products with professional protective packaging materials to avoid product damage, leakage and extrusion deformation during long-distance global transportation.
For delivery delays caused by force majeure factors including extreme weather, global customs inspection, logistics system failure and epidemic control, we will actively track the progress and notify users in a timely manner.
An order is defined as successful delivery when the logistics system displays user signing confirmation or designated receiving party signing confirmation. The 60-day return period starts from the successful delivery date.
We will continuously cooperate with high-quality global logistics providers to optimize the transportation system, stabilize the delivery cycle, and improve the overall logistics service experience of global users.